stdClass Object ( [Severity] => ERROR [Source] => ship [Code] => 2209 [Message] => Inactive customer account [LocalizedMessage] => Inactive customer account )

Error returned in processing transaction

Severity: ERROR
Source: ship
Code: 2209
Message: Inactive customer account
LocalizedMessage: Inactive customer account

Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://fedex.com/ws/ship/v10"><SOAP-ENV:Body><ns1:ProcessShipmentRequest><ns1:WebAuthenticationDetail><ns1:UserCredential><ns1:Key>IdThuypckq6eCMPE</ns1:Key><ns1:Password>L4OlcvWbFrr9zCbkOrZrLYKbE</ns1:Password></ns1:UserCredential></ns1:WebAuthenticationDetail><ns1:ClientDetail><ns1:AccountNumber>108911859</ns1:AccountNumber><ns1:MeterNumber>103112936</ns1:MeterNumber></ns1:ClientDetail><ns1:TransactionDetail><ns1:CustomerTransactionId></ns1:CustomerTransactionId></ns1:TransactionDetail><ns1:Version><ns1:ServiceId>ship</ns1:ServiceId><ns1:Major>10</ns1:Major><ns1:Intermediate>0</ns1:Intermediate><ns1:Minor>0</ns1:Minor></ns1:Version><ns1:RequestedShipment><ns1:ShipTimestamp>2024-05-14T18:57:01+00:00</ns1:ShipTimestamp><ns1:DropoffType>REGULAR_PICKUP</ns1:DropoffType><ns1:ServiceType>STANDARD_OVERNIGHT</ns1:ServiceType><ns1:PackagingType>YOUR_PACKAGING</ns1:PackagingType><ns1:Shipper><ns1:Contact><ns1:PersonName> </ns1:PersonName><ns1:CompanyName></ns1:CompanyName></ns1:Contact><ns1:Address><ns1:StreetLines/></ns1:Address></ns1:Shipper><ns1:Recipient><ns1:Contact><ns1:PersonName>CRJ Inc. </ns1:PersonName><ns1:CompanyName>c/o NDB</ns1:CompanyName><ns1:PhoneNumber>800-574-8820</ns1:PhoneNumber></ns1:Contact><ns1:Address><ns1:StreetLines> 8221 Glades Road #101 A3</ns1:StreetLines><ns1:City>Boca Raton</ns1:City><ns1:StateOrProvinceCode>FL</ns1:StateOrProvinceCode><ns1:PostalCode>33434</ns1:PostalCode><ns1:CountryCode>US</ns1:CountryCode><ns1:Residential>false</ns1:Residential></ns1:Address></ns1:Recipient><ns1:ShippingChargesPayment><ns1:PaymentType>RECIPIENT</ns1:PaymentType><ns1:Payor><ns1:AccountNumber>108911859</ns1:AccountNumber><ns1:CountryCode>US</ns1:CountryCode></ns1:Payor></ns1:ShippingChargesPayment><ns1:CustomsClearanceDetail><ns1:DutiesPayment><ns1:PaymentType>SENDER</ns1:PaymentType><ns1:Payor><ns1:AccountNumber>108911859</ns1:AccountNumber><ns1:CountryCode>CA</ns1:CountryCode></ns1:Payor></ns1:DutiesPayment><ns1:DocumentContent>NON_DOCUMENTS</ns1:DocumentContent><ns1:CustomsValue><ns1:Currency>USD</ns1:Currency><ns1:Amount>20</ns1:Amount></ns1:CustomsValue><ns1:Commodities><ns1:NumberOfPieces>1</ns1:NumberOfPieces><ns1:Description>Books</ns1:Description><ns1:CountryOfManufacture>US</ns1:CountryOfManufacture><ns1:Weight><ns1:Units>LB</ns1:Units><ns1:Value>1</ns1:Value></ns1:Weight><ns1:CustomsValue><ns1:Currency>USD</ns1:Currency><ns1:Amount>20</ns1:Amount></ns1:CustomsValue></ns1:Commodities><ns1:ExportDetail><ns1:B13AFilingOption>NOT_REQUIRED</ns1:B13AFilingOption></ns1:ExportDetail></ns1:CustomsClearanceDetail><ns1:LabelSpecification><ns1:LabelFormatType>COMMON2D</ns1:LabelFormatType><ns1:ImageType>PNG</ns1:ImageType><ns1:LabelStockType>PAPER_7X4.75</ns1:LabelStockType></ns1:LabelSpecification><ns1:RateRequestTypes>ACCOUNT</ns1:RateRequestTypes><ns1:PackageCount>1</ns1:PackageCount><ns1:RequestedPackageLineItems><ns1:SequenceNumber>1</ns1:SequenceNumber><ns1:GroupPackageCount>1</ns1:GroupPackageCount><ns1:InsuredValue><ns1:Currency>USD</ns1:Currency><ns1:Amount>20</ns1:Amount></ns1:InsuredValue><ns1:Weight><ns1:Units>LB</ns1:Units><ns1:Value>1</ns1:Value></ns1:Weight><ns1:Dimensions><ns1:Length>9</ns1:Length><ns1:Width>7</ns1:Width><ns1:Height>5</ns1:Height><ns1:Units>IN</ns1:Units></ns1:Dimensions><ns1:CustomerReferences><ns1:CustomerReferenceType>CUSTOMER_REFERENCE</ns1:CustomerReferenceType><ns1:Value>GR12009991147</ns1:Value></ns1:CustomerReferences><ns1:CustomerReferences><ns1:CustomerReferenceType>INVOICE_NUMBER</ns1:CustomerReferenceType><ns1:Value/></ns1:CustomerReferences><ns1:CustomerReferences><ns1:CustomerReferenceType>P_O_NUMBER</ns1:CustomerReferenceType><ns1:Value>PO8578565105</ns1:Value></ns1:CustomerReferences></ns1:RequestedPackageLineItems></ns1:RequestedShipment></ns1:ProcessShipmentRequest></SOAP-ENV:Body></SOAP-ENV:Envelope>

Response

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Header/><SOAP-ENV:Body><ProcessShipmentReply xmlns="http://fedex.com/ws/ship/v10"><HighestSeverity>ERROR</HighestSeverity><Notifications><Severity>ERROR</Severity><Source>ship</Source><Code>2209</Code><Message>Inactive customer account</Message><LocalizedMessage>Inactive customer account</LocalizedMessage></Notifications><Version><ServiceId>ship</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></ProcessShipmentReply></SOAP-ENV:Body></SOAP-ENV:Envelope>

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